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FAQS

  • Where is Pins Mechanical Co. located?

    You can find us at 9 locations across the U.S.

    Check your local Pins page for specific address details.

  • What activities do you have?

    We have a range of activities, including duckpin bowling, pinball, foosball, ping pong, patio pong, and more. Check your local Pins Mechanical page for a detailed list of activities.

  • Can I make a reservation for duckpin bowling?

    Sorry, no reservations. All of our games are first-come, first-serve.

    Lanes can be reserved as part of a booked event.

  • Can I bring in food or drinks?

    You are welcome to bring in any food you like, or have it delivered (don’t forget the utensils). No outside beverages are allowed though.

  • Is Pins family-friendly?

    Absolutely! Pins welcomes minors with adult supervision until 9 p.m. After that, we enforce an age restriction of 21+.

  • Do you allow dogs at Pins?

    Yes! We are a dog friendly establishment and welcome all leashed dogs in our space. We may even have a treat or two for them!

  • Do you host private events or parties?

    Yes, we offer event and party packages tailored to your needs. Whether it’s a birthday party, corporate event, or any other special occasion, our team can help you plan a memorable experience. For more information visit our Events page.

  • Do you have special offers or discounts?

    From happy hour deals to daily specials to featured promotions, we've got you covered. Check our Drinks page, sign up for our email list, or follow us on social media to stay updated on our latest offers.

  • Do you have gift cards available for purchase?

    We sure do! You can purchase them in-store at our Cage or online.

  • Is there parking available at Pins?

    Parking options vary by location. Please check your local Pins Mechanical page for specific parking details.

  • Is Pins equipped with accessible parking, restrooms & features for individuals with disabilities?

    Pins Mechanical Co. is committed to providing accessibility for all our guests, including those with disabilities. All of our locations and duckpin bowling lanes are wheelchair accessible. We offer designated accessible parking spaces conveniently located near our entrance, ensuring ease of access for individuals with mobility needs. We also offer ramps/elevators in the case of multiple floors.

    Additionally, our facilities feature accessible restrooms equipped with accommodations to cater to the requirements of our guests with disabilities. We strive to create an inclusive and welcoming environment for everyone to enjoy their duckpin bowling and entertainment experience to the fullest.

  • Are you hiring at Pins?

    We’re always looking for enthusiastic and dedicated individuals to join our team. Check our Careers page for the latest job opportunities.

  • Where should I submit a donation request for my cause or organization?

    To submit a donation request, please send an email to hello@pinsbar.com. In your email, provide information about your request, including details about your cause or organization.

  • How should I retrieve an item I've lost at your store?

    If you think you’ve left an item at a Pins Mechanical location, please send an email to hello@pinsbar.com. In your email, provide information about the lost item and specify which Pins location you visited. A member of the Pins team will promptly check for the lost item.

  • What happens if I forget to close my tab?

    Please be aware that any open tabs will be closed at the end of the night, and a 25% gratuity will be added to the bill's pre-discounted total. This ensures that our hard working teams are compensated for their service.

  • How can I get a receipt from my visit?

    To request a copy of your receipt, send an email to hello@pinsbar.com. In the email, please include the following information:

    • The date of your visit
    • The location you visited
    • The last four digits of the credit card used
    • Your phone number

    A member of the Pins team will retrieve your receipt. They will contact you if any additional information is required.

  • How can I get a Pins Mechanical Co. in my city?

    At Pins, we’re interested in manifesting our retro radness into major metros nationwide.

    Think your city needs a heaping helping of gaming nostalgia and killer cocktails? If you’ve got the perfect property or are a developer eager to collaborate, hit us up with your prospective digs. All real estate and development opportunities can be submitted here.